Service Process
Submit your inquiry to receive a detailed price quote
Confirm pricing and receive Proforma Invoice (PI)
Deposit of 30% via TT to initiate production
Flexible shipping options: Express, Sea, or Air shipment via professional forwarders
Balance payment cleared before final shipment
Frequently Asked Questions
How can I obtain a product sample?
Please contact us via the website. We will provide a quote; if accepted, samples are sent after the fee is paid. Existing mould samples are free. Sample fees may be refunded for orders exceeding 10,000 units.
What types of logo designs can be applied to the tags?
We offer multiple techniques including embossed, debossed, laser engraving, printing, color filling, etching on metal, hot pressing, and sublimation printing.
What is the typical production timeline?
Sample production takes 7-10 days, while mass production for bulk orders generally requires 20-25 days depending on the specifications.
What materials are available for the pet tags?
Our tags can be manufactured from aluminium, zinc alloy, brass, iron, or stainless steel to suit different durability and aesthetic needs.
Do you support custom designs (OEM/ODM)?
Yes, we specialize in custom designs. Simply provide your inquiry and logo, and our professional designers will create an effective layout using AI or CorelDraw.
What is your quality control process?
We maintain a strict integrity QC system, performing a 100% inspection on all items before they are cleared for shipment.
Canna Pet Supplies
