Are you a factory or trading company?
We are a leading trading company with our own dedicated factory for pet supplies. ODM and OEM customization services are fully available.
Can I get some samples?
Yes, sample orders are available and will be delivered within 10 days. The sample cost is refundable upon placing a bulk order.
How about the shipping cost?
For smaller items, we offer express delivery via partners like FedEx or DHL at competitive rates. For larger orders, we arrange shipping by sea. We can quote costs based on your quantity or work with your forwarder.
How do I customize my own product?
We provide comprehensive OEM/ODM services. Please share your ideas and provide logo files in PDF, AI, or PNG format for mockups.
Can I visit your showrooms?
Yes, you are welcome to visit our showrooms at any time. Our offices are conveniently located near major transport hubs for easy access.
What is the material safety of the collars?
Our collars are made from high-quality, nature-safe silicone that is waterproof and designed to be gentle on pet skin while providing effective repellent properties.