Factory Profile
We are a professional production and trading manufacturer with over 20 years of experience. Our facilities span 12,000 square meters with approximately 300-350 skillful workers and technical staff. Equipped with advanced mould making and die-casting machinery, we provide high-quality innovative products including pet leashes, toys, cages, and training equipment.
Our Advantages
- Eco-friendly materials
- Professional design team for custom ideas
- Strict QC and quality control systems
- OEM/ODM availability
- On-time delivery
Our Service
- Fast response (within 2 hours)
- Free 2D/3D design for confirmation
- Regular production feedback
- Support for third-party inspections
Frequently Asked Questions
Are you a manufacturer or a trading company?
We are a direct manufacturer with more than 20 years of experience. We are an audited supplier with ISO9001 and BSCI certifications, operating a 12,000 square meter facility.
Can I get a sample to check the quality?
Yes, we can send ready samples for testing (shipping cost applies). For custom designs, a mold fee is required, and we will provide samples for your approval.
What is your Minimum Order Quantity (MOQ)?
Our standard MOQ is 100pcs for each design.
What are your payment terms?
We typically require a 30% deposit prior to mass production, with the balance paid after inspection and before shipment. Sample or mold costs are prepaid.
What is the lead time for production?
Sample lead time is 3-5 days. Mass production typically takes 12-15 days after sample approval and receipt of payment, depending on order quantity.
How do you handle quality issues after sales?
If any quality issues occur, please provide clear photos or videos. We will study the problem and provide a satisfactory solution within 24 hours.