Frequently Asked Questions
How do you control the products' quality?
We have always placed great emphasis on quality control to ensure that excellent quality level is maintained. Our principle is to provide customers with better quality, price, and service.
Can you provide OEM or ODM service?
Yes, we accept OEM services. Additionally, we have our own professional designer team to support your requirements.
What information is needed for a quotation?
Please provide the product size, material, packaging details, and quantities. If possible, send pictures or designs so we can provide the best recommendation.
What is the lead time for samples?
Current samples require 1-3 days. Customized samples usually take 7-15 workdays depending on your specific requirements.
What are the shipping methods and times?
1. Express (DHL/TNT/FedEx/UPS): 3-7 working days. 2. Air: 7-12 days. 3. Sea: 20-35 days depending on the port.
What are the acceptable payment terms?
Our usual payment terms include Paypal, T/T, and L/C.