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Frequently Asked Questions
What is the minimum order quantity (MOQ)?
The standard MOQ for our custom dog tags is 100 PCS.
Can I get a free sample before placing a bulk order?
Yes, we provide free samples for most of our products as long as you are willing to cover the shipping charges.
What materials can I choose for my tags?
We offer a wide range of materials including stainless steel, zinc alloy, brass, copper, aluminum, and even precious metals like gold or silver.
How long does it take for production?
Samples usually take 4-10 days. Mass production for orders under 5,000pcs is typically completed within 12 days.
What payment methods do you accept?
We accept T/T (Bank Transfer), Western Union, and PayPal. For high-value orders, L/C is also available.
Do you provide custom design services?
Absolutely! We offer free art design services. Just send us your requirements or logo, and our team will create the artwork for you.