❓ Frequently Asked Questions
Q1: How do I choose the correct size for my pet?
The collars are available in S, M, and L sizes and are fully adjustable. We recommend measuring your dog's neck circumference and allowing a two-finger gap for comfort.
Q2: What material is the collar made of?
The collar is made from high-quality PVC material featuring soft padding to ensure maximum comfort for your pet during everyday use or training.
Q3: Are there customization options available for bulk orders?
Yes, we support OEM and ODM services. We can customize digital print patterns or add specific logos based on your requirements.
Q4: Is the glowing feature suitable for night safety?
Absolutely. The LED glowing design is specifically engineered for ultimate night safety, making your pet visible to vehicles and pedestrians in low-light conditions.
Q5: What is the standard lead time for production?
For orders up to 1000 pieces, the lead time is typically 10 days. For larger quantities, the timeline can be negotiated during the ordering process.
Q6: How is the product packed for shipping?
Each collar is individually packed, and bulk orders are shipped in sturdy carton boxes to ensure the products arrive in perfect condition.