Q1: What types of pet products do you supply?
We supply a wide range of products including pet clothing, pet collars, pet beds, feeders, toys, cleaning and grooming products, and various pet accessories.
Q2: How long is the production time for orders?
Samples are usually ready within 2-3 working days. Bulk orders typically take 3-7 working days depending on the actual order details and quantity.
Q3: What are the shipping options?
Small orders are shipped via DHL, TNT, FedEx, UPS, or EMS (5-7 days). Large orders can be shipped by air (15 days), sea (1 month), or train (2 months). We also work with client-appointed agents.
Q4: Can we customize the logo and packaging?
Yes, OEM & ODM services are available. We can print your logo on the units or packaging according to your provided design files.
Q5: Do you support shipping to e-commerce warehouses?
Yes, we have extensive logistics experience in delivering goods directly to international e-commerce fulfillment centers and warehouses.
Q6: Are samples available before placing a bulk order?
Yes, samples are available for quality check and specification confirmation before proceeding with bulk production.