Frequently Asked Questions
What is your Minimum Order Quantity (MOQ)?
Usually our MOQ is 500pcs. However, we accept lower quantities for your initial trial order to help you test the market.
Can I get samples before placing a bulk order?
Sure! We usually provide existing samples free of charge. For customized samples, there is a small printing mould cost. If you don't have a courier account, you can pay the freight to us, and we will arrange the shipment.
How long is the sample lead time?
For existing samples, it takes 2-3 days. For customized samples with your specific designs, it typically takes 5 to 7 days to manufacture.
What is the production lead time for bulk orders?
It takes approximately 15 days for the MOQ. Our large production capacity ensures fast delivery times even for larger volume orders.
Which certifications do your products have?
Our products are compliant with international standards including LFGB, REACH, and EN71 certifications.
What are your standard payment terms?
Our normal payment term is a 30% T/T deposit after the order is signed and the remaining 70% balance before shipment. Other specific requests can be discussed.