Frequently Asked Questions
What products do you supply?
We supply a wide range of pet products including clothing, collars, beds, feeders, toys, cleaning and grooming products, and various pet accessories.
How long is the production time?
Samples are usually ready within 2-3 working days after payment. Bulk orders typically take 3-7 working days, depending on the specific situation and order volume.
What are the shipping methods?
For small orders, we use DHL, TNT, FedEx, UPS, or EMS (5-7 days). Large orders can be shipped by air (15 days), sea (approx. 1 month), or train (approx. 2 months). Client-appointed agents are also accepted.
Can we print our logo on the units or packaging?
Yes, OEM and ODM services are available. Send us your logo and packaging design files, and we will manufacture according to your specifications.
Do you ship to Amazon warehouses?
Yes, we have extensive experience in logistics for delivering goods directly to Amazon warehouses.
What is the MOQ for orders?
The minimum order quantity (MOQ) for these pet collars is 10 pieces, with samples available for quality checking.