1. Do You Offer OEM/ODM Service?
Yes, we have rich experience in offering OEM/ODM service. Design service and buyer labels are offered to meet your specific needs.
2. Can I get a sample to check the quality?
Yes, we provide existing samples for quality checks. For custom designs, there is a small sample charge which is refundable once the order reaches a certain quantity.
3. How long is the sample lead time?
Sample preparation usually takes 3-10 days depending on the complexity of the design and materials required.
4. Can the price be more competitive?
The final price depends on your specific demands regarding shape, size, and quantity. Generally, better pricing is available for larger volume orders.
5. Why is there a sample fee?
The fee covers the cost of specialized materials, printing, embroidery, and designer labor. We take full responsibility for ensuring the sample meets your perfection requirements.
6. What are your payment terms?
We typically accept T/T (30% deposit, with the balance cleared after the order is finished), Paypal, and L/C.