Frequently Asked Questions
Are you a trading company or a manufacturer?
We are a direct factory with over 12 years of professional manufacturing experience in pet accessories.
What is your minimum order quantity (MOQ)?
Our MOQ is as low as 1 piece. We value every order regardless of size.
Do you provide free samples?
Yes, we offer free stock samples for quality evaluation. Please contact us for availability.
How do you ensure product quality?
We have QC staff on all production lines. We perform a 100% inspection before packing and a spot inspection before shipment.
Can I customize the logo and material?
Yes, we provide full OEM/ODM services including custom logos, materials (Nylon, Polyester, Cotton), and sizes.
What is your payment term?
Typically, we require a 30% deposit before production and the 70% balance before shipment.