What is the MOQ for the Calming Collar?
Our MOQ varies by product. Generally, for regular pet products, it starts at 100 pieces. For customized packaging or colors, the MOQ may be higher.
Do you support customized services?
Yes, we provide extensive customization, including product color, size, packaging, and logo printing. Please share your specific requirements with us.
What payment methods do you accept?
We accept Trade Assurance, Bank Transfer (T/T), Letter of Credit (L/C), and Western Union. Typically, we require 30% prepayment and the balance before shipment.
How long is the delivery time?
Standard orders usually take 3-4 weeks after placement. The exact time depends on the destination and the shipping method (air or sea).
How can I obtain samples?
Samples can be requested through our sales representatives. While we may charge a sample fee for new customers, it is often refundable or creditable against subsequent bulk orders.
What quality assurance do you provide?
We strictly follow international quality standards and conduct rigorous inspections before any batch leaves the factory to ensure consistent quality.